Privacy Policy
This Privacy Policy governs the manner in which Enerpro NZ ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("you" or "your") of the Enerpro NZ mobile application ("App"). This Privacy Policy applies to the App available on the AppStore and Google Play, and any related services provided by Enerpro NZ.
1. Information We Collect
We may collect personal identification information from users in various ways, including but not limited to when users download the App, register on the App, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our App anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain App-related activities.
2. Non-personal Information
We may collect non-personal identification information about users whenever they interact with our App. Non-personal identification information may include the type of mobile device, the device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.
3. How We Use Collected Information
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our App.
To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
4. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.
5. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
6. Changes to This Privacy Policy
Enerpro NZ has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
7. Your Acceptance of These Terms
By using this App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at:
Enerpro NZ
www.enerpro.co.nz
Phone: 03 352 0301
E-mail: noel@enerpro.co.nz